Privacy Policy

Privacy Policy

Last updated: May 14, 2026.

Scope

This Privacy Policy explains how TradingAgent Sim handles information submitted through the website, checkout flow, analytics events, support requests, and research workflow. The service is intended for business and professional research use.

Information we process

We may process account and contact information, billing metadata returned by payment providers, support messages, usage analytics, watchlist labels, scenario prompts, research notes, and technical data such as browser, device, referrer, and page interaction events.

Payment handling

Payments are processed by PayPal. We do not ask for or store card numbers, PayPal credentials, private wallet keys, seed phrases, or exchange credentials. Payment provider records may include order identifiers, capture status, currency, amount, and callback metadata needed to provide access and support.

How we use information

We use information to operate the service, create checkout sessions, provide customer support, protect the service from abuse, improve conversion and reliability, diagnose errors, and comply with lawful obligations.

Research content

Scenario prompts and research notes are treated as user-submitted business content. Users should not submit confidential trading strategies, regulated client data, material nonpublic information, personal financial data, credentials, or information they are not authorized to process.

Sharing

We may share limited information with infrastructure, analytics, payment, security, and support providers that help operate the service. We may also disclose information if required by law, to enforce terms, or to protect rights, users, and service integrity.

Retention

We retain information for as long as needed to operate the service, meet legal and tax obligations, resolve disputes, prevent fraud, and maintain security records. Users may request deletion, subject to legal, payment, fraud-prevention, and operational retention needs.

Security

We use reasonable administrative, technical, and organizational safeguards. No internet service can guarantee perfect security, and users are responsible for keeping their own devices, accounts, wallets, and access channels secure.

International use

The website may be accessed from multiple regions. By using the service, users understand that information may be processed in locations where our service providers operate, subject to applicable law.

Contact

Privacy and support requests can be sent to support@aigeamy.com.